Multi-company AI chat

CogChat

Customer answers that stay on brand — and on your knowledge

Embed a white-label widget on any site, ground replies in your documents and Q&A, and connect live account data when customers need more than FAQs.

White-label embed Grounded answers Company-scoped

From site to answer in three steps

Launch customer chat without rebuilding your stack.

  1. 1

    Add your knowledge

    Upload documents, build a Q&A index, or scrape help pages.

  2. 2

    Embed the widget

    Drop a white-label chat on your website with your branding.

  3. 3

    Connect when needed

    Link live systems so customers can check status and accounts safely.

Everything your chat operation needs

Sites, knowledge, connectors, and monitoring — organized per company.

Embeddable AI chat

Hosted widget and portal chat for customer-facing support — not an internal messenger.

Knowledge that cites sources

Documents, Q&A indexes, and site scrapes feed grounded answers with traceable sources.

Live connectors

Plug in helpdesk, telecom self-service, and account data so the bot can act on live systems.

White-label branding

Match the embed to each site — logo, colors, and powered-by text — so chat feels native to your brand.

Multi-company control

Platform admins manage tenants; company admins invite seats and keep each brand scoped.

Predictable pricing

Flat monthly plans with included message credits — not per-resolution surprises.

FAQ

Common questions

Short answers about the product, credits, and how Cogchat is scoped per company.

What is Cogchat?

Cogchat is a multi-company AI chatbot and operations platform. You embed a customer-facing widget on your website, ground answers in your own documents and Q&A, and optionally connect live systems such as helpdesk or account data.

Is this an internal team messenger?

No. Cogchat is built for customer support and self-service — not Slack- or Teams-style employee chat. Company users manage sites, knowledge, and live handoff from a portal; customers talk to the widget.

How does the chatbot know what to answer?

Each company uploads documents, maintains an approved Q&A index, or scrapes help pages. Replies are retrieved from that tenant-scoped knowledge so answers stay on your content. You can also generate FAQ drafts from sources and approve them before they go live.

What are message credits?

Each plan includes a monthly allowance of message credits. Credits are used when the assistant completes a reply. Unused included credits reset at the start of the next billing period. You can add credit packs if you need more volume.

Read all FAQs

Ready when your team is

Sign in to the company portal or platform admin from one login.

Go to login